Claims - Auto

As a Bear River Mutual policyholder, you can easily initiate the claims process online. Alternatively, you can contact your agent, or call our office at 801-267-5000 to speak with one of our dedicated customer care representatives. It’s important to gather the necessary information, including the details of the vehicles involved, insurance information, and contact information […]

If the expense of repairing your vehicle surpasses its fair market value, taking into account its salvage value, we may classify it as a “total loss”. To determine the fair market value, an inspection will be conducted on your vehicle. If we assume ownership of the salvaged vehicle, you (or all titled owners and lienholders)

In the event that your vehicle is declared a total loss, Bear River Mutual will provide payment for the cash value of the covered loss, after deducting the applicable deductible. However, if there is still an outstanding loan balance on your vehicle, you will be responsible for settling that amount. To ensure that any remaining

If your car is unable to be driven due to an accident or is undergoing repairs, the rental car coverage on your policy can provide you with a rental vehicle during this period. Simply reach out to your claims representative, and they will provide you with all the necessary details regarding any limitations that may

As a Bear River Mutual policyholder, you are covered not only in the United States but also in its territories and Canada. In the event of an accident, you have two options to start your claim: you can either initiate it online or call us at 801-267-5000 or toll-free at 800-925-5177 to speak with one

While you have the freedom to select any shop for your car repairs, there are several compelling reasons why we highly recommend choosing a Bear Care Direct Repair auto body shop:

You have the freedom to choose the body shop that repairs your vehicle. We believe it’s important that you feel comfortable with your choice and never feel pressured. While the decision is ultimately yours, we highly recommend considering a Bear Care Direct Repair Program shop. This choice comes with numerous benefits that can greatly benefit

Finding a trustworthy body shop to fix your car can be difficult and overwhelming. At Bear River Mutual, we want to make your auto insurance claims as easy and stress-free as possible. That’s why we have carefully chosen a group of auto repair shops that meet our high standards for quality and service. These shops