You can choose any shop for your car repairs! There is no obligation to use a Bear Care provider. We want you to be comfortable with your provider.
But there are benefits to chosing a Bear Care Direct Repair auto body shop:
- Convenience: When you choose a Bear Care Direct shop, you don’t need a third-party appraisal. The required appraisal is pre-approved by Bear River Mutual, and the shop can schedule your repairs promptly. We handle all communication and issues directly, providing you with peace of mind and assurance that your car is in capable hands.
- Peace-of-Mind: Our DRP program shops guarantee their work for as long as you own your vehicle. If you choose a shop outside of our program, we cannot provide the same guarantee.
- Speed: Because of our relationships with these shops, the repair process begins fast, ensuring that you get your vehicle back sooner.
- Quality: We meticulously measure and monitor the work of our DRP shops for many years, and they have our trust and confidence. On average, customers who use a DRP shop report higher satisfaction scores compared to those who do not.
- Efficiency: If additional damage is discovered during the repair process, it won’t cause delays. Our DRP shops are authorized to repair all accident-related damage they find, even beyond the initial estimate.