If the expense of repairing your vehicle surpasses its fair market value, taking into account its salvage value, we may classify it as a “total loss”. To determine the fair market value, an inspection will be conducted on your vehicle. If we assume ownership of the salvaged vehicle, you (or all titled owners and lienholders) will need to sign over the title to us. Payment will be issued upon reaching an agreement with you or the lienholder, depending on any outstanding loan balances. Rest assured, we will work closely with you throughout this process to ensure a fair and transparent resolution.