Policyholder Claim Reporting

Not available for Roadside, Glass, or Umbrella.

Roadside Assistance

(801) 267-5000 option 2

(800) 925-5177 option 2

Auto Glass Claims

(801) 267-5001

(800) 925-5177 option 3

All Other Claims

(801) 267-5000 option 4

(800) 925-5177 option 4

Shops and contractors (combined, “companies”) listed have an agreement with us that may provide additional benefits to you (read more: Shops | Contractors). You do not need to use one of the listed companies for your repairs.

About the Claims process.

24 hours a day, 365 days each year, a Bear River Mutual Representative is ready to help you file your claim. For faster resolution, please be prepared to provide the following information:

  • The Bear River Mutual policy number.
  • First and last name of the Bear River Mutual insured person.
  • Insured’s address.
  • Date the damage or injury occurred.

Hear From Our Customers

Bear River Mutual Insurance CompanyExcellentBear River Mutual Insurance Company4.5 Based on 1782 reviews fromSee all reviews review us on ★★★★★ They are the best insurance company. I love that they are local, and I truly consider Andy a friend. He always answers his phone and responds quickly. He looks our for me and my family. We have been with this company for years.Marisa Wilson ★★★★★ My wife and I have been with Bear River for around 30 years without a single claim (other than windshield chip repairs). We then suffered wind damage with unusually strong wind storms (2) and I shyly submitted a claim. Bear River came through and took great care of us. I would highly recommend them to everyone.Mark Dayley ★★★★★ Quick service and very trustworthy... I am very happy with bear river mutual in resolving my claim. I highly recommend them . This is the first time I had to put a claim in using this insurance. They were very easy to work with and explained everything so I could understand.Fran Henriquez ★★★★★ I've loved being a customer of Bear River for home insurance for over 10 years. However, after a single bad year of us having a number of claims for some plumbing, mold and other issues, Bear River opted to not renew our policy for 2024. I understand the calculation for underwriting policies that a smaller company like Bear River has to make, but we were disappointed that Bear River chose to part ways with us after covering our issues this last year.Charles Beckmann ★★★★★ Bear River's service was quick and professional. They took care of communications with the garage and the rental company. Their service totally exceeded my expectations. Thank you!Pascal Langevin ★★★★★ When our home flooded, we were devastated. Our claims specialist was sympathetic, helpful, and very responsive throughout the entire process. She made things so much easier and helped get our home put back together in a timely manner. We are so grateful for Bear River Mutual and their employees.Richardson Team ★★★★★ Bear River and our rep, Jayden at Bear River is amazing. He is always there for us. He always picks up the phone. He has saved us over $1000 a month with his comments on how we can save. We converted our home owners insurance with him because him and Bear River does such a great job. The coverage is amazing. They never cut corners and the end products always are 5 star. Thx for all your help Jayden.Nikkie Stone ★★★★★ I have had a great experiences working with Bear River Insurance on a few claims over the last 10years. They have been professional, informative and helped me through a difficult situation with getting the our cars taken care of. I would highly recommend Bear River. We have been with Bear River for 15+ years and have all of our vehicles that they cover (they don't cover UTV's or Boats) with them including our home owners insurance. thanks for the great service and prices.Brian Stanley ★★★★★ Unfortunately, I had a claim on my car insurance; however, Bear River made the process quick and easy. I had a person I could call about the claim anytime and when I called them, I was able to get meaningful answers. The insurance claim payment was very fair and we were able to complete the entire claim process in less than 3 weeks. This included estimates on the damage, decisions by the claim adjuster and receiving the check. I never heard from the other parties in the claim, so I would assume their claims were also satisfied.Glenn Fassmann ★★★★★ I had left a bad review to begin with but my mind and heart has changed. I was able to get in contact with Brandon, Nathan’s supervisor and we settled things for the better. I appreciate Bear River for calling me back about my review and making sure the problem gets resolved. I appreciate their help and making sure that as a claimant I get what I deserve. I wish them nothing but success in the future!🤙🏾Maa Notoa ★★★★★ What can I say other than YOU'RE ALL AMAZING!!! I've only been with you since I was 16! Best prices, best agents, best customer service, THE ABSOLUTE BEST at insurance! After my car was totalled (not my fault!), I called in to file my claim. The process was so easy and hassle free! The team I worked with took care of everything, and I was in another vehicle of my own 8 days later! That's incredible! It's been that way for every claim I've ever had! Thank you for being the BEST with the GREATEST PEOPLE!!!Heather Hodges ★★★★★ Working with my claims adjuster at Bear River has been a great experience. She has been professional and so helpful, as well as showing true care and concern for what we are going through. I would recommend Bear River to everyone!Walter Hammond ★★★★★ I have used Bear River for many years. The rates are good and when I had a claim, It was taken care of quickly and painlessly. I call my agent Josh every year to make sure I am getting the best rates. Most of the times he is able to do so but he also is understanding when I have to use another carrier.Walter G ★★★★★ I have been with Bear River Mutual for many years. My experience has been very good. I have compared their rates with other companies, and find they have the best rates available. I have experienced serval accidents during my time with Bear River Mutual. Their response has always been timely and helpful. I recently had such an experience with my pickup truck. Once again, I was reminded why I stay with Bear River. Their friendly and timely service to me was greatly appreciated. I was provided with a rental car while my repair was completed and my truck is once again good as new. Thanks Bear River.Joseph Harmanjs_loader
Bear River Mutual agent

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