Is LeakBot secure?
LeakBot takes cyber security and protecting customer data seriously and has added layers of security into their product to provide further protection. Read LeakBot’s full Privacy Policy here.
Is LeakBot secure? Read More »
LeakBot takes cyber security and protecting customer data seriously and has added layers of security into their product to provide further protection. Read LeakBot’s full Privacy Policy here.
Is LeakBot secure? Read More »
The data collected includes the status of the device (active/inactive) and water flow events. Bear River Mutual may contact you if your device is inactive. LeakBot data is not shared with third parties for marketing purposes.
What data is being collected and how will it be used? Read More »
Yes, you can opt out at any time. This will also cancel the free LeakBot repair service. The device and monitoring service can’t be transferred to other homes or consumers. To deactivate: email help.us@leakbotsupport.com
Can I opt out of the LeakBot program if I no longer want to participate? Read More »
Yes, though it will be at your own expense. Bear River Mutual and LeakBot are not responsible for third-party repairs.
Can I use my own plumber to repair the leak? Read More »
It covers labor and materials for a LeakBot plumber to fix low-flow water leaks—like pipes or fixtures—subject to a $250 individual parts limit. The LeakBot repair service doesn’t cover any damage resulting from a water leak (such as drywall, carpet, etc.), any restoration because of LeakBot performing a repair (such as patching drywall or laying
What does the LeakBot repair service cover? Read More »
A trained LeakBot plumber will arrive at your scheduled time, wearing a LeakBot shirt for easy identification. They’ll diagnose and repair any covered leaks detected. If the issue isn’t covered–such as leaks requiring parts over the $250 limit, or repairs involving restoration of damaged areas—the plumber will explain the problem and outline your options. You’ll
What happens when I book a LeakBot repair visit? Read More »
If a water leak is detected, LeakBot will notify you via the LeakBot app, by text and by email.
How does LeakBot alert me to a leak? Read More »
LeakBot’s patented Thermi-Q technology accurately measures both the air and pipe temperatures in the home. If there’s a water leak, it picks up on the change in temperature and sends you an alert right away—so you can get the leak repaired before it gets worse!
How does LeakBot detect leaks? Read More »
Clip your LeakBot on your home’s internal main water supply line, about 1 to 2 feet after the pipe enters your home, but before it branches off to other areas. For more details, refer to your Installation Guide.
Where should I install my LeakBot device? Read More »