LeakBot

LeakBot takes cyber security and protecting customer data seriously and has added additional layers of security into their product to provide further protection. Read LeakBot’s full Privacy Policy here.

The data collected will include the status of the device (active/inactive) and water flow events. Bear River Mutual may contact you if your device is inactive. LeakBot data is not shared with third parties for marketing purposes.

Yes, you can opt out at any time, which will also cancel the free LeakBot repair service. Please note that the device and monitoring service can’t be transferred to other homes or consumers. To deactivate, email help.us@leakbotsupport.com for simple instructions.

Yes, though at your own expense. Bear River Mutual and LeakBot are not responsible for third-party repairs.

It covers labor and materials for a LeakBot plumber to fix low-flow water leaks—like pipes or fixtures—subject to a $250 individual parts limit. The LeakBot repair service doesn’t cover any damage resulting from a water leak (such as drywall, carpet, etc.), any restoration because of LeakBot performing a repair (such as patching drywall or laying

A trained LeakBot plumber will arrive at your scheduled time, wearing a LeakBot shirt for easy identification. They’ll diagnose and repair any covered leaks detected. If the issue isn’t covered–such as for leaks requiring parts over the $250 limit, or repairs involving restoration of damaged areas—the plumber will explain the problem and outline your options.

If a water leak is detected, LeakBot will notify you via the LeakBot app, by text and by email.

LeakBot’s patented Thermi-Q technology accurately measures both the air and pipe temperatures in the home. If there’s a water leak, it picks up on the change in temperature and sends you an alert right away—so you can get the leak repaired before it gets worse!

Clip your LeakBot on your home’s internal main water supply line, about 1 to 2 feet after the pipe enters your home, but before it branches off to other areas. For more details, refer to your Installation Guide.