I bought my family business two years ago and switched insurance providers at the same time. Our old insurance provider knew my father well, but we were not happy with the lack of attention we received when his sons took over. We would never get responses from them and they were never proactive in reaching out to us regarding our insurance.
Matt, Rick, and Alisha on the other hand have been more willing, helpful,proactive, and overall I’ve been very impressed with level of personal detail and help given to us in the last two years. Not only is the service top notch, but the price was great as well. For the same amount of coverage they saved us about $5k/year just by taking the time sit down with us and understand our company’s needs.
We had 3-4 instance related issues in the first 2 months of buying the company and Matt and his team navigated them all promptly, gave us great direction, and really helped us avoid rate increases etc. They’ve been great and I wouldn’t work with anyone else!
