Utah Disaster Kleenup

I would like to extend my sincerest thanks to UDK for the quick response to our catastrophic water leak disaster Sunday evening 07/07/24. Their response team showed up a mere 2 hrs after we placed the call, arriving at 10pm and didn't leave until after 2am. The team of Brandon & Tonka were fantastic and we are so grateful for their professionalism and for helping calm our nerves. It was a truly stressful experience the they were instrumental in getting us through the toughest time of the evening. Kudo's to both Brandon and Tonka, two fantastic members of the incredible Utah Disaster Kleenup organization.Thank You,Sincerely,Mark A.

I recently had a huge flood - of course late on a Friday night. They came that night and did great work and all the way through the process. I wouldn't hesitate to call them again if needed!

Tanka and Renoto were both amazing. I appreciate their professionalism and commitment to do quality work. They were fast and left the work space extremely clean.

Russell and Ricky were the best. Our house was flooded at 2am and they were there in no time. It was a bad situation turned a lot better when they arrived. They took over, told me and my wife to relax and they would take care of things. Can’t thank them enough for the late night house saving!

Fast and reasonable. Very nice people!

Absolutely, incredible service. Not only were they quick and efficient, but they communicated well. They arrived on time, they immediately got to work. They cleaned up the area well and not just the big things, but made sure that the area looked good.They spoke with managers about what kind of temperorary solutions would best fit.We had a large commercial window knocked out. They were there within hours to clean up tons of glass and metal. They scoured the area and then got everything boarded up neat and securely.Will absolutely be using them again if ever needed

Russell + Ryan were great. Super friendly, helpful, + made sure I understood what was going on. Overall a terrible situation, but I’m glad they were the ones that came out to help.

Service for mitigation was excellent.All employees of UDK were very respectful, responsive.

I am incredibly impressed with the high quality work UDK has done in our home and the professionalism exhibited by their employees. Russell has come out to our home several times and each time we are even more impressed with his work. Russell is always willing to answer any questions I have and walk me through the clean up and remediation process. I have appreciated his attention to detail and cheerful attitude. He has been very careful to protect our furniture and has always left our home better than he found it. We are so grateful for the work he has done in our home and would highly recommend Utah Disaster Kleenup to anyone in need of their services!

Both men were very polite, explained the process and were very respectful in our home.I would definitely recommend UDK. Both men continued working until job as completed. Did a great Job on clean up!!

Russell was AMAZING! He was kind, helpful in explaining what the process was, and respectful of our home! Being first time parents we were worried about mold with our water damage we had, Russell was quick to help us and make us feel better about the situation!! It was an overall amazing experience and I would recommend him & the company 100 times again! Thank you Russell!

UDK has helped with the mitigation and restoration of flood and fire damage at my condo. Their efficient and capable service has made a very stressful situation more tolerable. I highly recommend them.

UDK was amazing!I called them for a flood in my house, they were there and set up within an hour!They were very professional and my flood is not a problem anymore!Thank you UDK!

Recommended vendor by my insurance company, very pleased with the work. UDK went above and beyond, were very efficient and responsive.

UDK responded quickly and effectively to my flooded laundry room. Javier, Renato P. and Brandon F were professional and calm throughout my disaster and that helped me feel less anxious!! I really appreciated their help! Jaden Mellor was also friendly and walked me through every step in the process! We will definitely use UDK again if needed!

UDK cleaned a mold situation as a result of a roof leak. The team was very professional and did a fantastic job!

We unfortunately had a water incident in our building which affected several apartments. UDK was in and out from the first moment we might have had water, the moment we did start seeing water, and still now days later, checking on what needs to be done. Mine was luckily the least damaged of them all, yet they never belittled my experience, even though it was much much less than other apartments were facing. Each person coming in and out has been polite and compassionate, patiently explaining what might be coming in the future, what was happening right then, and what to look for so we could participate in keeping our apartment as safe from further damage as possible. This all began late at night, and though they had to disturb us several times overnight, they were as considerate with noise and disturbance as they could be. One time my son slept right through it even though they were bringing in large equipment through our disarranged tightly packed hallway. We are very grateful that they are the ones who were contracted to help all of us through this.

Quick and Friendly Service. We had a sewer back up at one of our rental properties and the technicians that came out were through and got the job done professionally. We have always used UDK and will continue going forward. Highly recommended.

Our house flooded in the middle of the night and we were so stressed out. The UDK team though was so helpful, calm, and you could tell they knew what they were doing and did it all efficiently and effectively. Karston was so great at explaining things as they popped up too. It made us feel in the loop with things and that everything was being handled professionally. You couldn’t ask for a better team of people to help you handle a crisis situation.

Russell was very professional, took the time to explain exactly what he was doing, and showed me the damage. He also did a great job cleaning up. Very happy with his communication, work and friendliness.

Josh at UDK was the third person to bid my house for mold removal but first to be honest, educated and trustworthy. The crew fromUDK was very respectful and considerate while they worked and went out of their way to not be disruptive. Thank you, UDK!

Came to our home quickly. Thoroughly cleaned and sanitized the mess. Corey, our project manager, was good at answering our questions and getting the job done quickly and efficiently. We hope to never need disaster clean up services again; but if we do, we would use UDK again

It is always a privilege to work with UDK on their projects. As one of their subcontractors we get to see first hand how well they treat their customers and the quality work that they put out when restoring peoples homes after a disaster. Would recommend them time and time again.

The guys were great. They were efficient and quick. The clean up team (Javier, Russell, and the other guy) was personable and helpful and Andrew who did the demo was wonderful!

UDK has been a great company to work with. They communicated with me every step of the way.

We had an after dark major water leak call, and Justin and his crew were out there within the hour. They did a very neat job and protected all our belongings. They had to remove a lot of drywall and throw rugs, and move a lot of furniture. Had plenty of huge fans and a dehumidifier which dried the place out in a few days. They cleaned up well and left no mess. They seem very professional, with state of the art tools for measuring moisture and room measurements. Our insurance company (Progressive) has been pretty slow in responding, so we haven't gotten the repairs done yet, but we plan to use UDK for that, too.

Amazing help. Had a flood and the guys (Russell, Renato and Javier) came out. Pulled up carpet and got me drying our in no time. Nice men and very helpful. Highly recommend!

Brandon F., Karston & Josh did an amazing job getting all the mold out of our house and making it a safe space! They were great at their jobs and I felt comfortable with them in our home. Five stars!

Cesar Vega came to help us in the Fillmore hospital kitchen on Friday. He stayed super late hours to help us get done quickly. He is very good at his job and very friendly with us as well. We hope he comes back next time we need help.Wonderful guy that Cesar Vega is!!

When you have a disaster, it is very important to find a company that will respond quickly and take care of your needs. UDK has excellent communication skills, they are responsive, and do a great job of mitigating disasters. You can count on UDK.

The entire staff is kind, efficient and hard-working. However, I was shocked at how expensive our flood was. In hindsight, I probably would have just gotten the water sucked out and rented all the equipment from Home Depot and saved thousands of dollars. This was my first flood so I was not quite sure how to handle it and it was after hours. Regardless, there’s no doubt that they do a good job and are there when you need them.

This is flood number two in 6 mounths. The first flood I had ServPro do the work, but I had to pay to have the pad put in, buy and put in the baseboards and put all the furniture back. UDK IS THE GREAT!!!!!!!!!!!!!!!!!!!!!

Loved the UDK team. They did a wonderful job helping out our hospital! Would highly recommend. Cesar is the best!

Russell D. did a fantastic job from the second he walked in the door. He treated Me and our home with respect. He told me his plan to solve the issue we had. Kept me informed on how it was going throughout the job, and did a great job cleaning up before he left. My family and I truly appreciate Russell and UDK for taking care of our home!

We had a water leak in our basement and had UDK come out. Russell D. was awesome to work with. He knew a lot and helped me learn more about this issue. He was quick and made sure to get the job done right. I’d highly recommend anyone to call UDK if they need help!

UDK came to my house to do mold removal and remove a shower. They were professional and respectful. I recommend using them.

We experienced flooding in our home. Utah Disaster Kleenup responded immediately. They walked us through the process of cleanup and repairs. We were amazed at their response and professionalism. They showed up when they said they would be here, and made all necessary repairs. Their work was completed in a timely manner and done in a professional way. We highly recommend this company.

UDK is the best. We had a flood and they handled everything. They had our home cleaned up quickly and handled all repairs with outside contractors. The company is very professional and friendly. They keep me informed every step of the way. Extremely satisfied with finished product. Would highly recommend for any home or office disasters.

We had a slow leak under the sink that required more than simple repair. UDK was quick to come assess the damage, then quick to repair at a more reasonable price than others. They did a great job after the plumber did his part!

We had water coming into our basement through an exterior wall. I called UDK and they responded with a mitigation team within 1-1/2 hours to set up fans, etc. After the mitigation, the clean-up crew came in and removed all the damaged drywall, etc. Next came the repair crew, who put the basement den back together. The crew even did a couple of small paint touch-ups for me (not related to the basement flood)! Great people to work with! And they are on my insurance company’s list of suggested companies….

UDK is our go to water mitigation company. Living in a mountain town with multiple new construction units, we are frequent customers. The team is quick, courteous, and strategic to address the issue and then work on a game plan to make sure it's like it never happened. Highly recommend Jame and the team.

Last Spring, I had a bad leak in my roo leak into the laundry room. The ceiling in the laundry room came down. UDK came out the day of and cleaned it all up and thoroughly dryed it and gave me an estimate for the repairs. After the roof was repaired, they came back and did the repairs in the laundry room and repainted the entire room! They did a great job from start to finish and were great to work with. The price was very fair too. I highly recommend UDK! 👍👍

Edwin Hamblin has done an excellent job at our condo in Mesquite, NV. He is very professional, knowledgeable, and extremely personable. He is a joy to get to know and we consider him a friend. He has gone above and beyond to answer our questions and keep us apprised of what is going on. He is definitely an asset to Utah Disaster Kleenup.

UDK did a fantastic job helping us with repairs after a basement flood. Alex went above and beyond to make sure the work met our very high standards, and he spent countless hours dealing with our insurance so we wouldn't have to. What could have been a nightmare for us ended up being a breeze, because Alex and his team did all the hard work. Thank you, UDK, for helping us get our basement back!

We were helped by Alonso B. and Brandon F. These gentlemen were incredibly informative, friendly and professional. They worked hard and efficiently while exercising care and concern for any of our items that were in the area of the flooding.

We woke up to our house flooded, our downstairs raining and everything wet, it was terrible. We called UDK and Rich was over so fast. He had a team there helping and ready to work, Justin and the team were amazing. I really couldn't believe how wonderful they were. Rich had the best personality and attitude towards helping us put out house back together. He was there for every question I had and every tear that was shed They didn't stop until it was perfect. UDK is the best company, I would trust them with any disaster that I had and would recommend them to anyone.

We had a house fire in March, Justin/Cesar and their team showed up and took care of everything. Easy to work with, showed up when they said they would, just very respectful/professional under the circumstances. completed the job in a timely manner, no delays.Thank you for taking care of us!Steve and Merrideth Wilson

Russell was absolutely incredible for helping us with mold remediation. He was able to skillfully remove the affected spaces, identify what was causing the issue with a very weird situation, and give us next steps to prevent and fix it moving forward. He also went out of his way to help us wrap my wedding dress, which had been affected, in plastic so we could safely transport it to the cleaner. He worked very safely and effectively to preserve as much as possible and ensure as little spores or dust was spread while he worked. He also made very clean and precise cuts, which will make repair work so much easier. He was incredibly polite and professional, and worked very quickly. He also had the brilliant idea of reserving pieces of our wall, floor board, and carpet pad so we can more easily match them when doing the full repairs. He was also able to refer us to a repair company that UDK works with make the repairs. We would highly recommend working with UDK in general, but if you happen to get lucky enough to work with Russell, you're in for a wonderful experience.

All of the employees are super nice and helpful. It was easy to work with them. They did a great job cleaning up a flood in my home. They left the place looking better than before. Utah Disaster Kleenup made the process much easier. I would use them again, highly recommend this company.

UDK's technician, Brandon, was the best! He went above and beyond and made the flooding not as bad as it could've been! Great company!!! (If you look real closely you'll see Brandon in the mirror, lol!)

The whole crew did a superb job. Timing, efficiency, professional. Very satisfied with this first experience with UDK.

UDK came out right away when my basement flooded and worked hard to get my basement drained. I appreciate that they were fast and efficient. They were also very fair with pricing. I'm old and live alone and it was an emergency so I'm glad they were honest and didn't take advantage of the situation. I highly recommend their services!

Company came out within an hour. Addressed all of my buildings needs and did it to the best of their ability in a noise restricted environment. I am extremely impressed. Also the customer service and education is a 10 out of 10. Thank you Gentleman.

James was efficient and professional. He really came in clutch when a rental guest flushed and it caused the sewage ejector to fail and flooded the basement with poop soup. Would definitely work with UDK again.

I not possibly be happier with the service I got from Utah disaster Kleenup during my recent flooded basement. No one likes to have a disaster hit their lives, but if unfortunately something happens and you need help, UDK is definitely the first number to call!

UDK was quick to respond to our “leaky roof”emergency! Both the clean up and the repairs were completed in a timely and professional manner. The damaged area was throughly cleaned and painted (even the rest of the wall that wasn’t damaged). I was very happy with their work!

James managed the clean up of a mold issue at my house with calming reassurance. He had the hazard cleaned and the source remediated more quickly than I imagined possible. As part of the project I had to replace some carpet, so we made a plan to recarpet that entire level of the house, remodel a bathroom, update all the smoke detectors to the 10 year variety (I have HIGH ceilings so this was a huge relief) and we changed the door handles/locks and repurposed my old cabinetry to "new garage cabinets." James and his UDK crew are a delight to work with and they miraculously stayed in the original budget. I highly recommend James and UDK to anyone who needs help with a disaster or a remodel - they have the resources and experience. I felt comfortable with them in my house and trusted my animals would be safe if no one was home.

Utah Disaster Kleenup UDK did a fantastic job at my house. Friendly, respectful, well organized. They seem to be friends and I often heard them chatting and chuckling while working. One thing I really appreciated was that they arrived clean, had masks on the entire time and cleaned up after each shift. I felt comfortable with having them coming and going in my home. The team made sure I got the best quality within my budget. During this time team members at UDK kept in touch with me making sure everything was going well. So very happy with all they did for me! Highest recommendations! ⭐⭐⭐⭐⭐

James and the UDK team are amazing to work with. When a flood or disaster occurs, you want to hear that everything is going to be ok. Many cleanup or insurance companies leave you wondering what’s going to happen next and are things going to be ok. James and his team do the exact opposite which is refreshing and makes dealing with a terrible situation so much better. This was my second UDK repair after my vacation rental flooded during Sundance in 2019. The first repair was seamless, we were able to keep all of our rentals, and all repairs were done well with no sign that anything ever happened. UDK dealt directly with the HOA and insurance, and I just had to pay my $1,000 deductible. When a fire sprinkler went off in August 2020 in our brand new personal condo, UDK was quick to come out in the middle of the night to start drying out and salvaging what they could on the 8 damaged units. The cleanup was extensive and thorough, down to providing each owner with mold tests after the repairs to give us the peace that this terrible event is behind us. James was extremely understanding that these were not even 5 month old luxury homes and we wanted our units repaired to how they were before the incident, if not better. James coordinated with our insurance company, advocating for full coverage of our losses when they tried to lowball us. Every detail was perfectly handled. My unit suffered the most damage and James has been there each step of the way over an almost 5 month repair to make sure everything was done perfectly. James brought out his best trades to complete my high end renovation with perfection down to the smallest details. I highly recommend James and the UDK Park City team for all your disaster cleanups small and large.

James was awesome! He came when he said he would. He assessed the situation and explained everything I had questions about. He dealt with our insurance company - and they weren't easy to deal with. He also reached out to contractors we preferred. I can't recommend UDK's PC location enough! It can be so hard to get people to come up here. So glad they're in PC.

UDK is amazing to work with. We've had reason to use their services a few times. Each time we have been amazed by their kindness, sensitivity to the situation, and attentiveness to our needs. They work quickly, and efficiently to resolve the issue and get you back to normal living in your home. Their whole team is personable, and friendly. They show up on time, and are easy to communicate with. Definitely recommend them for any disaster clean up services you may require!

We have used Back to Perfection on three occasions and have been very pleased each time. Back to Perfection replied very quickly when we called. They arrived, assessed the situation and immediately went to work to minimize the damage. Working with our insurance company, they clearly communicated with us regarding our options whenever a decision needed to be made. Their eye for detail and insistence on top quality work was very impressive. We truly felt like they were on our side, doing everything possible to return our home to new condition.They are wonderful to work with, professional, and totally honest. We would like to give them the highest recommendation possible.