Shawn and Jess are amazing! They helped me so much with my complicated situation.My car got sideswiped back in November 2023, and after filing my claim with my insurance and getting a quote at Beckstrom body shop, I was just waiting for my insurance agent to tell me when I was in the clear to take my car in to get fixed. My insurance agent said she was working on negotiating some prices with the team at Beckstrom. I would text her every three weeks asking about any progress, unfortunately, she kept telling me that there is no progress being made. I ended up calling my insurance broker and told him about the situation, he told me that he was going to call Shawn Beckstrom to get everything sorted out. Within minutes I got a call from Shawn who informed me that my insurance agent had never even reached out to them about my claim. I told him that I was on a time crunch for my car being fixed, and that I was really anxious about my car getting fixed in time, so he got my car in to get worked on the very next morning!Jess guided me through this entire complicated situation. I’m so thankful for her because without her, I would be completely lost. She texted me multiple times a week to update me about my car and what repairs were being made at the time. She even stayed in contact with me after my car was all fixed just to make sure that I was on the right track with my insurance.My car looks beautiful now, and you would never even guess that anything ever happened to it. The team of Beckstrom really went above and beyond to make this situation better for me, even though it wasn’t their fault at all.If I’m ever in a situation where I need to get body work done on my car again, I will be coming back!